SHIPPING + RETURNS
All works are wrapped in safe, protective packaging and have received the final inspection from the Artist. Orders will be shipped via USPS Priority Mail or UPS. Please allow 2-3 days for processing and 1-2 weeks for delivery. All artwork is insured for its value during shipping.
International orders are currently not available. A shipping quote will be estimated for larger works or to upgrade to expedited shipping. Orders can take up to 3-4 weeks for delivery, please be in contact with your country’s customs. We are not responsible for international taxes and duties.
Contact us to schedule pick-up at Laguna Niguel studio for larger artworks, or choose "pick up at studio" at checkout for other products.
Please refer to our FAQ's to read more on the proper care for your Kaylarae Cheeseboards and/or artwork.
Each original artwork and cheeseboard are 100% handmade, including the wood panels. As a result, expect imperfections; this is what makes each piece unique! No original can be recreated.
Color in actual item may appear slightly different than what is viewed on your computer screen. We do our best to match what you see to online to the originals, but it is difficult for us to compensate for everyone's personal computer settings, reflections from photographs.
No refunds or exchanges on items unless item is damaged from shipment upon arrival. Should any product or artwork be lost or damaged from such, please contact us. Once the shipper pays out the insurance claim, we can offer refunds for original paintings and replacement of products. Again, please note that due to the handmade nature of each product, there may be slight imperfections from the artist's process. If you believe you fall under a special circumstance, please do not hesitate to reach out.